IMPORTANT OVER-VIEW WHEN KINDLY PLACING AN ORDER WITH US.

Forecast Weather conditions:

Medford, New Jersey, area forecast to June 14th. has temperatures below seasonal norms, yet by Wed. 11th., they are above, sometimes hitting 90F. Initially chances of rain, then dry from mid-week but by the 14th. when the temperature breaks, storms and heavy rain is expected.

Recipients contact 'phone:
A current, functioning, recipient's telephone number is required, other than for a funeral at a place of worship or funeral home. Failure to provide such a number may well delay delivery of your gift. For more delivery information, including terms & conditions, see below and visit our Delivery Areas & Funeral Homes page, accessed from the top of each page.
 
Open:
We are available for on-line ( www.medfordflorist.com & www.medfordfloral.com ) orders, 'phone orders ( 609 654 8338 ) and in-store shopping and consultations. Floral designs are made to order, thisbeing best for the health of floral designs. Pre-ordering flowers for pick-up by 'phone on 609 654 8338 or from our websites medfordflorist.com / medfordfloral.com is recommended.

Floral product and design:
We source flora from around the world and continue to be impacted by the seemingly ever changing global supply chains, weather conditions, all of which have 
caused erratic and at times problematic supply conditions. Therefore, our product range has been narrowed and the availability of any given item referenced on our website remains subject to change for reasons often beyond our control as well as seasonality. Substitutions of flora and/or color may occur as necessary. That written, we have a continually changing selection of fresh-cut flora -many not pictured here - as the seasons evolve. The mid April-mid October period offers us the opportunity to source some locally grown, organic, flora.

Deliveries:
- For residental fresh-cut floral deliveries, when temperatures are 85F or above, actual or forecast, for fresh-cut flowers, we will 'phone the recipient prior to the delivery to determine when someone will be at the delivery address to accept delivery
. In the case of plant deliveries, the minimum temperature varies depending upon the plant. If there is no answer to our 'phone call, where feasible, we will leave a voice-mail asking the recipient to call us back. We must have a current, functioning, 'phone number for the recipient - no number/wrong one/message box not set-up or full may result in a delayed delivery. If delivery is for a minor, the 'phone number of a supervising adult is required;
- If delivery is to a gated community or a property with a gate/requires a party other than our delivery driver to access a property, kindly provide necessary information to allow to deliver onto the property. Failure to do so may cause delayed delivery and have knock-on repercussions for other customers;
- Elderly care establishments, schools, hospital/health care facility deliveries & those to a business, will be in conjunction to their practices. Hospitals never allow fresh flowers nor plants into Intensive Care. For delivery to a school or business, please provide their opening and closing times and the time the recipient is on the delivery premises;
- Deliveries to funeral homes and places of worship are made in conjunction to their requirements. Funeral homes require floral deliveries a few hours before services begin with morning service items invariably required the previous day;
- There will be no delivery confirmation in the form of the recipient's signed acknowledgement of receipt unless you specifically ask for it;
- The delivery charge is for a one-time delivery location visit; and
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Deliveries requiring the use of un-made/un-paved roads may incur an additional charge and NJ tax.

The towns we deliver to are Medford & Medford Lakes (08055); Marlton/Evesham (08053); Mount Laurel (08054); Lumberton (08048); Hainesport (08036); Southampton/Vincentown, Shamong/Indian Mills & Tabernacle (all 08088). We do NOT deliver to Chatsworth/Woodland township (08019).

Orders for pick-up:
Orders for pick-up need to be collected during opening hours or, only if previously arranged, at a given time outside of opening times. Any order not collected will be charged to your payment card, regardless of the reason for the non-collection/pick-up. Floral arrangements not collected are not re-used as they are made for you and thus the charge: we have spent the time and labor making the design and used flora, cut to required lengths & requirements for your piece.

Canceling an order:
Should you feel you have to cancel an order, kindly contact us immediately. Depending upon the time of the cancel request / proximity to the delivery/pick-up and the nature of the order - was it specially ordered items/quantities ? - each such request will carry a cancelation fee with the minimum being $30.00 ( inc. NJ tax ) for orders under $100 and $50 or more for orders above, depending upon the order value. The important aspect here is for you to contact us as soon as you wish to cancel to determine the specifics of the situation. Kindly remember every fresh-cut floral design is made to your order and unlikely to be required by a third party within the next few hours of your original order requirement date. This means in all probability, the flora in your canceled order will have to be discarded and trashed.

Making Payment with either a Credit or Debit Card:
- we ask for information including card #, expiration date, security code and the full address your card issuer has in their records for your card. This is for the card holders security. Any information you provide us for the card processing not in agreement with what the card issuer has on their record ( and which the card holder provided them ), will result in a declined payment. We will pursue any such declines to the fullest extent. You may receive additional charges your card issuer imposes upon us as a result of a decline based upon incorrect information provided when placing the order.

Animal Welfare with Flora:
- the majority of flora is safe for common household pets. However, some flora can cause health problems for different animals. If the recipient/household has animals, we recommend that you inform us when ordering - if ordering online, under designer information mention the type(s) of pet(s). Do remember that even flora deemed safe for a given animal may, if consumed in sufficient quantity, cause health problems for them, just as if humans over-indulge in a food.

Do remember:
- All flowers, foliage and berries are for decorative purposes. Some flowers and plants can be harmful to humans if consumed;
- Please take care when positioning your floral display as leakages and dampness from the vessel may cause damage to surfaces. We recommend placing the vessel onto a protective mat;
- Almost all flora enjoys a humid environment and, all else being equal, last longer than if kept in a dry atmosphere. Heating in cooler months usually reduces humidity;
- Remove all stamen from flora such as Lilies when open to avoid the risk of staining the flora and, if touched, yourself, clothing or others;
- Flower food and contents of a floral container/vessel should never be consumed;
- Fresh water holds more oxygen than old or stagnant water. Oxygen is as important to flowers as it is to us. Always follow the provided care information for floral designs from us - the more you follow the information, the longer the flora will last; and
- Avoid proximity to fruit as this naturally produces ethylene - apples and bananas being common culprits - as it ripens, the odorless gas will shorten the life of your flowers. This is a reason to not purchase flowers from a supermarket as many such locations keep flowers by fresh fruit.
 
By placing an order with Medford Florist you accept the policies on this page and elsewhere on this website. If you have any questions, kindly 'phone us at 609 654 8338 prior to ordering.
 
 
We thank you for reading this. Stay safe & happy and, as the father of French Impressionism painting, Claude Monet, is often quoted as having said, "I must have flowers, always and always."