Please note the following:
We take phone orders ( 609 654 8338 ) and in-store orders Monday-Sunday during our posted business hours.
Deliveries:
Product Availability:
From time to time, certain flowers and design items are not available. Medford Florist reserves the right to make substitutions of equal or greater value while working to maintain the integrity of the design. You may enter "No substitutions" in "Special Instructions For Designer" during order placement, but please note that we may not be able to design your order. We will contact you by phone to discuss other options.
Orders for a funeral or memorial service held on a Sunday, Monday morning, or following a public holiday must be placed by Noon on the previous working weekday.
Some items require 24-48 hour notice to allow us to receive products from local and international wholesalers. If an item requires such notice, it will be noted in the product description.
From time to time, certain flowers and design items are not available. Medford Florist reserves the right to make substitutions of equal or greater value while working to maintain the integrity of the design. You may enter "No substitutions" in "Special Instructions For Designer" during order placement, but please note that we may not be able to design your order. We will contact you by phone to discuss other options.
Orders for a funeral or memorial service held on a Sunday, Monday morning, or following a public holiday must be placed by Noon on the previous working weekday.
Some items require 24-48 hour notice to allow us to receive products from local and international wholesalers. If an item requires such notice, it will be noted in the product description.
Recipient Phone Number Required:
A current phone number for the recipient is required for all deliveries, as we may need to contact the recipient regarding delivery. Incorrect or unanswered phone numbers may delay the delivery of your floral order.
If delivery is for a person under the age of 18 years, the phone number of a supervising adult is required.
If delivery is for a person under the age of 18 years, the phone number of a supervising adult is required.
Hours of Operation:
We are available for on-line ( www.medfordflorist.com & www.medfordfloral.com ) orders 24/7.We take phone orders ( 609 654 8338 ) and in-store orders Monday-Sunday during our posted business hours.
Delivery Times:
Except for funeral home or a house of worship sympathy flowers, Medford Florist does not guarantee a delivery time.
If delivery is to a gated community or property with a locked gate, please provide necessary information to allow us to deliver onto the property. Failure to do so may cause delayed delivery.
Elder care establishments, schools, hospital/health care facility deliveries & those to a business, will be at the direction of those businesses. Hospitals never allow fresh flowers nor plants into Intensive Care. For delivery to a school or business, please provide the opening and closing times.
Deliveries to funeral homes and places of worship are made at the sole direction of those establishments. Funeral homes typically require floral deliveries a few hours before services begin, but morning service items are usually required the day before.
There will be no delivery confirmation in the form of the recipient's signed acknowledgement of receipt unless specifically requested.
The delivery charge is for a one-time delivery location visit. Should the delivery require multiple attempts, additional delivery fees will apply.
Orders for pick-up:
Orders for pick-up need to be collected during business hours or, only if previously arranged, at a given time outside of business hours. Any order not collected will be charged to the payment card regardless of the reason for the missed pick-up. Floral arrangements not collected are not re-used as they are custom-made at the time of the order.
Canceling an order:
Should you have to cancel an order, kindly contact us immediately. We will work with you to minimize the financial impact of cancellations, but costs for wholesale special orders and completed designs will be charged to the payment card.
Child and Animal Welfare:
Please note some flowers and design products can cause health problems for people and animals. Please keep designs away from pets and children.
Deliveries to funeral homes and places of worship are made at the sole direction of those establishments. Funeral homes typically require floral deliveries a few hours before services begin, but morning service items are usually required the day before.
There will be no delivery confirmation in the form of the recipient's signed acknowledgement of receipt unless specifically requested.
The delivery charge is for a one-time delivery location visit. Should the delivery require multiple attempts, additional delivery fees will apply.
Orders for pick-up:
Orders for pick-up need to be collected during business hours or, only if previously arranged, at a given time outside of business hours. Any order not collected will be charged to the payment card regardless of the reason for the missed pick-up. Floral arrangements not collected are not re-used as they are custom-made at the time of the order.
Canceling an order:
Should you have to cancel an order, kindly contact us immediately. We will work with you to minimize the financial impact of cancellations, but costs for wholesale special orders and completed designs will be charged to the payment card.
Child and Animal Welfare:
Please note some flowers and design products can cause health problems for people and animals. Please keep designs away from pets and children.
Do remember:
All flowers, foliage and berries are for decorative purposes. Some flowers and plants can be harmful to humans if consumed;
All flowers, foliage and berries are for decorative purposes. Some flowers and plants can be harmful to humans if consumed;
Please take care when positioning your floral display as leakages and dampness from the vessel may cause damage to surfaces. We recommend placing the vessel onto a protective mat;
Almost all flora enjoys a humid environment and, all else being equal, last longer than if kept in a dry atmosphere. Heating in cooler months reduces humidity;
Almost all flora enjoys a humid environment and, all else being equal, last longer than if kept in a dry atmosphere. Heating in cooler months reduces humidity;
Remove all stamen from flora such as lilies when open to avoid the risk of staining the flora and, if touched, yourself, clothing or others;
Flower food and contents of a floral container/vessel should never be consumed;
All designs are delivered with care instructions. Please follow those to extend the life of your designs.
Avoid proximity to fruit and vegetabls. As they ripen the chemicals they emit will shorten the life of your flowers.
All designs are delivered with care instructions. Please follow those to extend the life of your designs.
Avoid proximity to fruit and vegetabls. As they ripen the chemicals they emit will shorten the life of your flowers.




